Quality Policy

Aware of the framework and social and business responsibilities arising from the activities it carries out, the management of Trasesa, bases its Policy on the following principles:

Legal Requirements

Ensure compliance with all applicable legal requirements and others to which the organisation subscribes.

Customer Satisfaction

Adopt a strong customer-oriented stance, with the aim of the organisation being valued for the provision of quality services, fostering partnership relations with the customer.

Promoting development

To provide the technical resources necessary for the development of its activities. To value and promote the professional development of employees, through participation in actions aimed at continuous improvement.

Continuous improvement

Ensure the increasing maturity of the organisation, from a perspective of efficiency and continuous evolution. Implement and enforce the requirements of the ISO 9001 Standard, applicable legislation and contractual requirements.

Cooperation and trust

To establish and maintain a relationship of partnership, cooperation and trust with all our stakeholders.

Prevention

Ensure a safe and healthy working environment by preventing, reducing and controlling risks.

Training and awareness-raising

To provide its human resources with continuous training to update and improve their knowledge. To promote training and awareness in quality matters.

Performance evaluation

To systematically evaluate performance in quality matters, so that it remains appropriate to the organisation. In this way, the implementation and maintenance of the QMS constitutes a tool for the evolution of the company’s activity, in order to achieve the objectives and goals defined annually.